Acerca de renta de autos en cancun mexico

They woukd not take an electronic deposit apparently because customers Chucho cancel it, rendering useless for the car agency. I had to pay for basic secondary insurance so that i could use my credit card and rent the car.

Desventajas: The guys giving u the car and checking it, taking pictures, was asking for tip, saying they're not being paid by Hertz, they only work for tip.. how true is this???

Desventajas: Additional costs such Triunfador airport fee and taxes not advertized and not clear. Not sure if this is something Kayak should post or company needed to reveal.

Desventajas: didnt give me the car grade I paid for, they gave me the bottom level for the same price!

Desventajas: Person we extremely rude and lied about the cars available. Tried to get me to spend an extra $500 for the week to get the car I ordered. Plus the car needed air in the tires and none of the windows worked.

2) No shuttle service to location at airport (had to ask Hertz shuttle driver to take us) and impossible to find location when dropping of car (we picked up car in dark and, when dropping it off, there was no signage for Firefly at it wasn't nearby another other car rental agencies; no one we asked knew where it was located; had to ask Hertz representative to escort us there.)

. There was no option to cancel since there were no more cars and no more companies (it was Dec 30th!!)... so the only option was to buy their own insurance.. which was frustrated and get me really mad

Desventajas: The man who rented to us at the Tulum outlet (Elias) was extremely rude and condescending. I never complain but this was beyond anything I had experienced before. The car we were given did not start after two days and we had to take it back. Elias was not there when we switched cars but we were told to see him for a refund on all of the éter we had put in the car that was no longer starting. The night we dropped off the car that wouldn't start, the man working there couldn't even move the car because the starter was so dead.

My bank knew of one of the forms, not the second. I'm currently challenging my credit card company to claim the excessive insurance fee.

Desventajas: Unclear pricing. Advertisement says nothing about the insurance which is required and costs two orders of magnitude more than the rental

Desventajas: It was off site. They charged over two hundred dollars for insurance, but it was in Mexico. The car had minor damage throughout the vehicle before we picked check here it up.

"Servicio Selection" (Vehículos de riqueza y divertidos con un servicio VIP) no está habitable es este punto. Para nuestra tonalidad de vehículos normales por cortesía apañarse Todos los coches.

This should be disclosed up front at the time of booking and the cost of insurance should be added to the quoted rental cost since it is required.

Desventajas: Campeón most car rentals, you always have the felling that someone is taking advantage of you, trying to smart you demodé. And this is what happens in this place. The price that it says on Kayak is not Existente, cause they force you to take a basic insurance that will add at least $150 to your price. This is a kayak problem Ganador well, that should provide the final price overall, or specify which car rental requires an insurance and which doesn't. Another problem here is that the car that they promise or even similar is not the same. For example, on my reservation I requested a VW Jetta or similar, and when I got there they gave me a Seat (you probably never heard about it) so when complained and said, ok so this is not the same, they said that they don't even have the Jetta that Kayak was showing, and the Jetta that they had was a different category ( more expensive, of course).

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